Privacy Policy

Last updated: March 2026

1. Introduction

Lumicraft Foundry Limited ("we", "our", "us"), trading as ChannelNav, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website at channelnav.com (the "Site") or use our services.

We are headquartered in Ireland and operate in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

2. Data Controller

The data controller for the purposes of GDPR is:

Lumicraft Foundry Limited
The Black Church, St. Mary's Place
Dublin, Ireland, D07 P4AX
Company Registration Number (CRO): 810922
Email: privacy@channelnav.com

2a. Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: dpo@channelnav.com
Lumicraft Foundry Limited
The Black Church, St. Mary's Place
Dublin, Ireland, D07 P4AX

3. Information We Collect

Information you provide to us:

  • Name, email address, and company name when you join our waitlist or contact us
  • Any additional information you include in messages sent through our contact form
  • Account information when you register for our services (when available)

Information collected automatically:

  • Browser type and version
  • Operating system
  • IP address (anonymized where possible)
  • Pages visited and time spent on the Site
  • Referring website

4. How We Use Your Information

We use your personal data for the following purposes:

  • To process your waitlist registration and communicate about our services
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To send you relevant updates about ChannelNav (with your consent)
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Consent: When you voluntarily submit your information via our forms
  • Legitimate Interest: To improve our services and communicate with potential customers
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When required by applicable law

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Waitlist data is retained until our services launch and you either subscribe or request removal.

7. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers who assist us in operating our website and services (under data processing agreements)
  • Legal authorities when required by law

Third-party services:

  • Microsoft Azure (Ireland region): Cloud hosting and data storage. Your data is stored within the European Union.
  • Google Fonts: We use Google Fonts to display typography on our Site. When you visit our Site, your browser connects to Google servers to load font files, which may transmit your IP address to Google. See Google's Privacy Policy.

7a. International Data Transfers

Your personal data is stored and processed on Microsoft Azure servers located in Ireland (EU). We do not transfer your personal data outside the European Economic Area (EEA), except where necessary for the operation of third-party services (such as Google Fonts), which are covered by appropriate safeguards including Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us at dpo@channelnav.com. We will respond to your request within 30 days, as required by GDPR. If we need to extend this period, we will inform you of the reasons for the delay.

9. Cookies

Our website does not currently use cookies or similar tracking technologies. If this changes in the future, we will update this policy and implement an appropriate consent mechanism in accordance with the ePrivacy Directive.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Irish Data Protection Commission within 72 hours of becoming aware of the breach, as required by GDPR Article 33. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: dpo@channelnav.com

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.